Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at support@christianitycore.shop with your order number. We'll provide you with return instructions and the return address.

If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item.

Exceptions / non-returnable items
Certain items cannot be returned, such as personalized or custom products, and personal care goods. We do not accept returns on sale items or gift cards.

Exchanges
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
If the merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason, without justification. Your item must be unworn/unused, with tags, and in its original packaging.

Refunds
We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days.

Questions? Contact us at support@christianitycore.shop.